Get scalable, custom voice AI technology to save your organization time and money with PrimeSync.

Welcome to PrimeSync

We specialize in customer support outsourcing, offering both human teams and AI-driven solutions to elevate your customer experience. Years ago, we began with dedicated human support teams acting as an extension of your business, delivering exceptional service with care and professionalism. After years of success in the market, we recognized a technological revolution unfolding—one that we chose to lead rather than follow.

Meet Our AI Voice Agents

Our revolutionary AI voice agents take efficiency to the next level. They respond instantly to customer inquiries, ensuring no missed calls after hours and eliminating the need for costly night shifts. With AI managing routine queries and urgent requests 24/7, your team can focus on complex tasks while improving response times and customer satisfaction.

At PrimeSync, we're not just service providers; we're your trusted partners, committed to synchronizing your processes, unlocking efficiencies, and propelling your business forward.

Greetings From Our Team

A headshot of Ash, the founder and CEO of PrimeSync with expertise in CX BPO.

Ash,
Founder and CEO

As a four-time founder and entrepreneur, Ash has built and successfully scaled multiple ecommerce brands. Recognizing the critical role of exceptional customer experiences in business success, he founded his own CX BPO to help brands thrive. His vision was to leverage the insights and strategies that fueled his success to support brands across industries.
Building on this, Ash expanded the business to include AI voice agents, further enhancing customer experiences.
A headshot of Shawn, the chief strategy officer at PrimeSync.

Gina Kirst,
Co-Founder

With over 20 years of experience in the call center and BPO industry, Gina brings a wealth of expertise in operations, customer relations, and business strategy. She has also worked extensively in the financial sector, specializing in business loans, credit lines, and credit repair. Known for her strong leadership and problem-solving skills, Gina is a strategic thinker and excellent communicator. She is passionate about delivering top-tier customer experiences and fostering a strong, people-first culture at PrimeSync.
A headshot of Shawn, the chief strategy officer at PrimeSync.

Shawn,
Chief Strategy Officer

Shawn is a successful long-time veteran of the Call Center BPO industry, having helped dozens of enterprise clients evaluate and implement AI, digital transformation, and outsourcing services for sales and customer support. His insights and experience have been pivotal for Primesync’s AI voice business strategy and implementation operations.
A headshot of Dragan, an expert in AI-powered voice agents and the CTO of PrimeSync.

Dragan,
Chief Technology Officer

Dragan has led AI Solutions and Automation Development, delivering AI-driven systems for both leading companies and innovative startups.In recent years, he has successfully directed the development of AI-powered voice agents and automation systems, optimizing business operations and enhancing customer interactions.

PrimeSync: an Unbeatable Combination of Elite Talent and Cutting-edge Tech

What sets us apart is our unwavering dedication to client satisfaction. We prioritize clear communication, transparency, and collaboration to ensure that we not only meet but exceed your expectations. Our flexible approach allows us to adapt to your evolving needs, providing agile solutions that empower you to focus on your core competencies while we handle the rest

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Get started today with our experts in Voice AI, helping you enhance and optimize CX in real-time.
Achieve customer service that outperforms with AI voice agents that provide 24/7 customer support.

Reliability

We ensure consistent and dependable delivery of high-quality services. Our team commits to completing tasks accurately and on time, fostering trust and confidence.

Flexibility

We adapt seamlessly to changing business needs and market demands. Our  scalable solutions can be adjusted according to fluctuations in workload or business priorities, providing agility and resilience.

Expertise

We bring specialized skills and industry knowledge to the table. Trust us to tackle complex tasks efficiently, offering innovative solutions and insights that contribute to your growth.

Collaboration

We promote open communication, transparency, and teamwork. Working as an extension of our clients' internal operations, we aim for shared goals and mutual success.

Our Driving Mission

Through top-tier services, we act as your strategic partner across arrange of fields, ensuring your success in today's competitive landscape.

Reduce operational costs and wait times with PrimeSync’s Voice AI agent solutions.
Streamline operations and enhance customer experience with intelligent voice assistant technology.

Don't Miss Out – Unlock
Your Potential With
PrimeSync Today!

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What Our Clients Say

Peter A.
Peter A.

PrimeSync has been instrumental in helping us streamline our operations and achieve significant cost savings. Their team of experts is highly skilled and dedicated to providing exceptional service. We highly recommend them...

Alex F.
Alex F.

Since partnering with PrimeSync, we've seen a dramatic improvement in our customer experience. Their agents are professional, courteous, and knowledgeable, and they always go the extra mile to resolve customer...

John W
John W

PrimeSync has been able to seamlessly scale their services to meet our ever-changing needs. Their flexible approach and willingness to adapt has been a key factor in our success. We are confident that they will continue to exceed our expectations for years to come.

Elizabeth D.
Elizabeth D.

PrimeSync has a proven track record of providing reliable and secure services. Their commitment to data security gives us peace of mind knowing that our information is in good hands. We trust them to handle our most sensitive data...

Maria R
Maria R.

PrimeSync has been a game-changer for our company. Their efficient BPO services have significantly reduced our operational costs, while simultaneously boosting our productivity. We've been able to redirect resources towards core...

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Expert Team

to receive an assessment, and guidance on how we can advance your customer support with AI.

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