PrimeSync

Welcome to PrimeSync

We specialize in customer support outsourcing, offering both human teams and AI-driven solutions to elevate your customer experience. Years ago, we began with dedicated human support teams acting as an extension of your business, delivering exceptional service with care and professionalism. After years of success in the market, we recognized a technological revolution unfolding—one that we chose to lead rather than follow.

Meet Our  AI Voice Agents

Our revolutionary AI voice agents take efficiency to the next level. They respond instantly to customer inquiries, ensuring no missed calls after hours and eliminating the need for costly night shifts. With AI managing routine queries and urgent requests 24/7, your team can focus on complex tasks while improving response times and customer satisfaction.

At PrimeSync, we're not just service providers; we're your trusted partners, committed to synchronizing your processes, unlocking efficiencies, and propelling your business forward.

Greetings From Our Team

Ash, 
Founder and CEO

As a four-time founder and entrepreneur, Ash has built and successfully scaled multiple ecommerce brands. Recognizing the critical role of exceptional customer experiences in business success, he founded his own CX BPO to help brands thrive. His vision was to leverage the insights and strategies that fueled his success to support brands across industries. Building on this, Ash expanded the business to include AI voice agents, further enhancing customer experiences.

Gina Kirst, 
Co-Founder

With over 20 years of experience in the call center and BPO industry, Gina brings a wealth of expertise in operations, customer relations, and business strategy. She has also worked extensively in the financial sector, specializing in business loans, credit lines, and credit repair. Known for her strong leadership and problem-solving skills, Gina is a strategic thinker and excellent communicator. She is passionate about delivering top-tier customer experiences and fostering a strong, people-first culture at PrimeSync.

Shawn, 
Chief Strategy Officer

Shawn is a successful long-time veteran of the Call Center BPO industry, having helped dozens of enterprise clients evaluate and implement AI, digital transformation, and outsourcing services for sales and customer support. His insights and experience have been pivotal for Primesync’s AI voice business strategy and implementation operations.

Dragan, 
Chief Technology Officer

Dragan has led AI Solutions and Automation Development, delivering AI-driven systems for both leading companies and innovative startups.In recent years, he has successfully directed the development of AI-powered voice agents and automation systems, optimizing business operations and enhancing customer interactions.

PrimeSync: an Unbeatable Combination of Elite Talent and Cutting-edge Tech

What sets us apart is our unwavering dedication to client satisfaction. We prioritize clear communication, transparency, and collaboration to ensure that we not only meet but exceed your expectations. Our flexible approach allows us to adapt to your evolving needs, providing agile solutions that empower you to focus on your core competencies while we handle the rest

What Sets PrimeSync Apart

Reliability

We ensure consistent and dependable delivery of high-quality services. Our team commits to completing tasks accurately and on time, fostering trust and confidence.

Flexibility

We adapt seamlessly to changing business needs and market demands. Our scalable solutions can be adjusted according to fluctuations in workload or business priorities, providing agility and resilience.

Expertise

We bring specialized skills and industry knowledge to the table. Trust us to tackle complex tasks efficiently, offering innovative solutions and insights that contribute to your growth.

Collaboration

We promote open communication, transparency, and teamwork. Working as an extension of our clients' internal operations, we aim for shared goals and mutual success.

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